COMPANY

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Systems Analyst


Job Description

BioSoft is seeking a Systems Analyst to drive the implementation of Customer Informatics Projects. This is a technical application analyst role for Laboratory Information Management Systems (LIMS) and related software efforts. This focus of this role will be development projects, new product introductions, and net new functionality delivered via application configuration and project releases.

The individual will work with the Project Managers, Developers, and end-users to ensure LIMS projects meet Quality Standards and industry best practices. This role functions as an analytical business partner and is responsible for gathering and interpretation of requirements both user and technical in nature.

Defines solutions based on user/client needs, cost, and required integration with existing applications, systems, platforms and/or instruments. Researches and identifies solutions required for estimating effort. Proposes development, implementation, documentation and test necessary for fulfilment of project deliverables and gains customer agreement to scope of stated project deliverables. The position requires staying on top of the industry trend and new technologies in the software development and automation areas. Reports to the head of Commercial Operations. Works on advanced, complex technical projects and business issues requiring technical knowledge and the ability to translate into simplified concepts.


Responsibilities:
  • Researches and provides best practice recommendations with a focus on end-to-end capabilities and impact to KPIs.
  • Conduct enterprise analysis including root cause analysis, development of solution proposals, and creation of business cases.
  • Partners with business to elicit, analyze, and document business requirements.
  • Translates business requirements into functional requirements specifications, workflows and identifies cross-functional dependencies.
  • Leads discussion with business and technical team(s) to collect pain points including non-functional requirements.
  • Prepares visuals to communicate and acquires buy-in on stopgaps, recommendations and solutions.
  • Accountable for knowing functionality of software to guide business process changes and configuration/development of LIMS.
  • Accurately estimates the effort required to fulfill project deliverables of projects to be quoted.
  • Translates solutions from Development Team to meet customer needs gaining customer agreement of a proposed approach/solution.
  • Articulates User Requirements and works with the Development Team to translate into Software Requirements.
  • Keeps Project Management and Management Team informed of proposed projects.
  • Follows SDLC procedures based on BioSoft’s ISO9001 standards.

Requirements:
  • B.S./M.S. in Computer Science, bioscience/biotechnology, or significant experience.
  • 5+ years of hands on experience as a Systems Analyst in Laboratory Information Management or similar technology driving implementations and upgrades.
  • Experience as an engineer or laboratory analyst strongly preferred.
  • Experience with business process improvement techniques and methodologies.
  • Exceptional analytical, planning, organizational and problem solving abilities.
  • Expertise in requirements gathering, writing software requirements, process modeling and data mapping.
  • Strong ability to present ideas and information in group settings. Can persuade, negotiate, and facilitate conflict resolution.
  • Excellent verbal and written communication skills that non-technical end users can understand.
  • Knowledge of the full software development life cycle using Agile/Scrum Methodology
  • Experience in configuration management, operations, and/or quality within a regulated industry.
  • High degree of initiative and ownership, as well as a proven history of delivering results while working with several different departments in a fast-paced environment.
  • Previous software development experienced preferred.
  • Exposure to Life Science application workflows is preferred.
  • Experience in Development/testing applications in Regulated environments is a plus.
  • Prior sales and/or Project Management preferred.
  • Must have excellent communication skills with demonstrated ability to translate technical details into remedial concepts and vice versa.
  • Flexible to work across different schedules.
  • Strong interpersonal skills in quickly building rapport with internal and external teams.
  • Written and spoken English.
  • Work Qualities to include: Can Do Attitude, Strong Work Ethic and Self-Motivation.

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PERKS AND BENEFITS


Compensation

We subscribe to industry leading resources to continually monitor competitive compensation for each role at BioSoft Integrators.

Paid Time Off

In addition to the normal paid holidays, all employees are granted 3 weeks of PTO when joining the BioSoft Integrators Family.

Growth and Advancement

Since 2012, BioSoft Integrators has minimally doubled in staff, now exceeding 45 employees. Our growth spurs internal advancement and opportunities to learn new roles.

You Have A Voice

Being a smaller and rapidly growing organization, we are welcoming of new ideas and ways of improving efficiency. Your contributions will be heard.

Contributions to Science

Our business is life science focused putting us at the center of discovery and as silent contributors to improvements in healthcare and in the world.

Working Leaders

Our leadership team are integral to our business.  We say what we do and we don’t ask of our staff to do anything we wouldn’t do ourselves.

Collaborative Team Approach

Thinking about typical projects teams of 5+…no lone wolves.  We divide responsibilities and deliver on project goals together.

Company Stability

We may only be 6 years young, but we are stable and our year over year double and triple digit growth proves that.

Diversity

BioSoft Integrators has offices in both San Diego and Tijuana. Our teams consist of a variety of individuals with everyone contributing and displaying mutual respect for all.

Other Obvious Mentions

We offer company subsidized healthcare and dental for an individual and family; flexible spending plans; as well as 6% matching for 401k contributions.